Blue Dart has hired over 200 Persons with Disabilities (PwDs) across full-time, mainstream roles in its operations and support functions.
The employees are engaged in roles across sorting centres, customer experience teams, warehousing operations, and last-mile support services. The initiative highlights Blue Dart’s commitment towards creating an inclusive workforce geared towards equal opportunity, sustainable livelihoods, and dignity at work.
The company partnered with trusted ecosystem enablers such as Sarthak Educational Trust to leverage skill development, workplace assessments, infrastructure alignment, and ongoing support to ensure seamless integration.
Speaking on the milestone, Balfour Manuel, Managing Director, Blue Dart, said, “For us, inclusion is not a programme – it is a principle. True progress begins only when everyone has the opportunity to participate and belong. Every individual brings distinct strengths and perspectives, and when Persons with Disabilities join us in mainstream roles, they are not being accommodated at the margins – they are shaping the core of our business. We are creating pathways to confidence, independence and dignity, backed by clear goals and measurable outcomes. At Blue Dart, inclusion is deliberate, accountable, and central to the way we move forward.”
Blue Dart has also introduced sensitisation workshops, sign language training, customised workplace adaptations, and role-based enablement frameworks, ensuring every employee is equipped, empowered, and set up for success. The company will continue to strengthen its hiring pipeline and expects this number to grow further in the coming year.
Reinforcing the company’s commitment, Beena Jacob, CHRO, Blue Dart, shared, “Every hire represents progress. When we integrate diverse talent into core business functions rather than symbolic spaces, we shift the focus from sympathy to merit from accommodation to empowerment. We are proud of the inclusive culture our teams are nurturing, where every individual is respected, enabled, and valued for their potential.”
