When Employees Hide Their Struggles to Appear Professionally Capable

Mental health, workloads, imposter feelings: Indian employees hide more than HR tracks. Deloitte pegs the cost at ₹1.1 lakh crore a year.
Employees Hiding Struggles at Work
When Employees Hide Their Struggles to Appear Professionally Capable
Kumari Shreya
Tuesday November 10, 2026
12 min Read

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Three in four Indian professionals say they hesitate to be transparent about taking time off for mental health reasons, fearing colleagues and managers will read them as “incapable”, according to a Naukri Pulse 2025 survey of 19,650 jobseekers. That stat captures one slice of a wider pattern.

Across sectors, employees routinely conceal more than clinical distress. They mask crushing workloads behind cheerful standups. They cover skill gaps with ChatGPT and late-night Googling. They walk into Monday reviews with a parent in the ICU and don’t mention it. They log quarterly wins while quietly convinced they’re a fraud.

Concealment, in short, has become a professional skill. And it’s costing Indian employers roughly ₹1.1 lakh crore every year.

The Catalogue of What Gets Hidden

The HR conversation on employee concealment usually begins and ends with mental health. That’s a narrow frame. In Indian workplaces, concealment runs across a wider set of categories, each with its own trigger and its own tell. Mapping them matters because interventions designed around one category rarely touch the others.

What’s HiddenWhat It Looks LikeWhy It Stays Hidden
Mental health distressMarked “sick leave”, attributed to “viral fever” or acidityFear of being tagged “incapable”, career impact, family stigma
Unmanageable workload70+ hour weeks visible on Teams and Slack, denied in 1:1sPerception that saying “no” signals weakness or lack of commitment
Skill or knowledge gapsSilent in meetings, delayed deliverables, over-reliance on tools and juniorsFear of appraisal consequences, imposter dynamics, lack of psychological safety
Personal crisisCaregiving, divorce, bereavement, financial strain not disclosedBelief that “personal is personal”, worry about being de-prioritised for projects
Imposter feelingsOver-preparation, chronic self-doubt, difficulty accepting feedbackInternalised narrative that acknowledging doubt will confirm it

Denial is part of the mechanism. Qualitative research on Indian workplaces has repeatedly found that employees tend to resist naming what they’re going through, partly because of cultural stigma, partly because accepting the label itself is destabilising. When they do accept it, the next barrier is organisational: they don’t trust that HR will keep it confidential, and they expect leadership to treat them differently the next quarter.

This is why TPB’s earlier reporting on mental health in Indian workplaces focused less on EAP uptake and more on what employees still won’t say out loud. The categories above explain why.

The Logic of Looking Fine

Concealment isn’t irrational. Most employees run a cost-benefit calculation quickly and quietly.

Career Math vs. Health Math

The Naukri data makes the trade-off explicit: 31% of professionals specifically fear being perceived as incapable if they voice mental health concerns, 30% worry about being judged by colleagues, and 21% believe disclosure will impact their career growth.

In high-stakes performance cultures, concealment produces a short-term win. The appraisal cycle treats visible delivery and apparent capacity as the primary signals of fitness. A quiet struggle, well-hidden, doesn’t dent that signal. A disclosed one often does.

Freshers and early-career professionals carry this calculation most heavily. The Naukri survey found only around 25% of employees with 0–5 years of experience would call a mental health day what it is, while 43% would code it as regular sick leave. Senior professionals, with more career capital to spend, were almost twice as likely to be open about it.

The “Incapable” Trap

The word “incapable” does a lot of work in Indian workplaces. It travels through appraisal conversations, project allocation, and promotion debates in ways that are rarely written down but widely understood. Employees know that a single reputational hit can take years to rebuild. So they absorb the cost themselves, often until the body or the mind files its own complaint.

Workload concealment follows the same logic. An April 2025 Blind survey of 1,450 verified IT professionals in India found that 72% regularly exceeded the legal 48-hour workweek, with 25% clocking more than 70 hours. Burnout levels reached 83% overall and climbed above 90% at the companies with the longest hours. Yet most of these employees weren’t flagging the overload inside their organisations. They were venting anonymously on an app.

What Hidden Struggle Costs the Business

Concealment reads to leadership as resilience. It reads on the P&L as drag.

Deloitte India’s 2022 Mental Health and Well-being in the Workplace survey, which polled nearly 4,000 employees, estimated that poor mental health costs Indian employers around ₹1.1 lakh crore (US$14 billion) a year. The breakdown is telling. Presenteeism, where employees show up and perform at reduced capacity, accounts for roughly ₹51,000 crore. Attrition linked to mental health adds another ₹45,000 crore. Absenteeism, the most visible metric and the one most companies track, is the smallest line at ₹14,000 crore.

In other words, the version of the problem that shows up on an HRIS dashboard is less than 15% of the actual cost. The rest is sitting at desks, logged in, looking professional.

The Presenteeism Line Item

The Deloitte survey found 33% of employees continued to work despite poor mental health, while only 29% took time off and 20% resigned to manage it. Translated into daily workplace reality: for every three people a manager sees “coping”, one is quietly working at a fraction of capacity. The output looks adequate on a sprint board. The quality, judgment, and creative range have usually degraded in ways no dashboard surfaces.

The same dynamic plays out with workload concealment. Hours get logged. Deliverables get shipped. What gets lost is the time an employee would have spent thinking rather than reacting. Our earlier analysis framing burnout as a leadership question argued that this gap is a strategic cost of how the business is run, and sits well outside the scope of a wellness programme.

The Hidden Attrition Pipeline

Here’s the pattern HR teams see most often: an apparently high-performing employee resigns abruptly, cites “personal reasons” or a competing offer, and leaves within two weeks. Exit interviews rarely surface the real story. By the time someone has decided to leave, there’s no career incentive to be candid about what they’d been hiding for the last 18 months.

The ₹45,000 crore attrition line item in the Deloitte estimate is largely this: delayed, concealed struggle that finally forced a decision. The resignation is the symptom. The 11 months before it is the actual cost.

The Legal Grey Zone

Indian employment law hasn’t quite caught up to the problem it’s being asked to solve.

The Mental Healthcare Act, 2017, administered by the Ministry of Health and Family Welfare, establishes a rights-based framework for persons with mental illness, including the right to access care without discrimination. Section 21(4) of the Act requires every insurer to make provision for medical insurance for mental illness on the same basis as physical illness, a provision IRDAI has since reinforced for health insurers. The Rights of Persons with Disabilities Act, 2016 recognises specified mental illnesses as disabilities and prohibits discrimination in employment on that basis.

What neither law does cleanly: cast specific, enforceable obligations on employers to proactively identify, accommodate, or protect employees facing mental health or workload-related distress inside the workplace. The 2017 Act regulates mental healthcare establishments rather than corporate HR departments.

The RPwD Act requires reasonable accommodation only once a disability is formally disclosed, which, given the stigma data, almost no one does. The POSH Act, 2013 covers one form of workplace harm. The new labour codes contemplate working-hour limits and welfare obligations but leave the operational specifics to state rules and sector practice.

The result is a workplace where the legal floor is low, the case law thin, and the actual standard of care is set by what each employer decides to make visible. That’s a lot of discretion. It’s also a reason why some companies have moved well ahead of the statute, and why others haven’t moved at all.

Where Companies Have Shifted the Needle

A few Indian employers have reorganised around the problem rather than around the policy.

Wipro‘s wellbeing programme bundles a 24/7 Employee Assistance Program with certified counsellors, mental resilience training, confidential health surveys, and financial wellbeing resources alongside physical health initiatives. The structural choice there isn’t the counselling line itself. It’s the integration of mental, physical, and financial wellbeing into one visible programme rather than three separate siloed benefits that each ask the employee to self-identify a different kind of problem.

Tata Consultancy Services runs its Health Assessment and Lifestyle Enrichment (HALE) programme, which has combined 24/7 counselling, mindfulness workshops, and wellness challenges for over a decade.

Godrej has extended structured mental health support to blue-collar construction workers through on-site counselling pilots, a workforce segment the formal corporate mental health conversation has mostly ignored.

Accenture India added mental health consultation reimbursement for employees’ dependents in its medical insurance policy, an acknowledgement that an employee’s capacity to show up is shaped by what’s happening at home.

The common thread across these examples isn’t programme design. It’s leadership visibility. The NHRD Network’s Mind Matters initiative, which has drawn participation from more than 70 Indian companies, has focused on normalising senior leaders talking publicly about their own mental health experiences, on the theory that the signal from the top shifts the discretionary cost of disclosure for everyone below.

Yet the sector picture remains uneven. A widely cited Indian academic study found that only around 0.09% of India’s 1.1 million registered companies had implemented formal Employee Assistance Programs, and that EAP utilisation at companies that do offer them typically sits between 5% and 10%. The programme exists. The disclosure still doesn’t follow.

What Changes Hidden Struggle Into a Shared Problem

Concealment responds to signals rather than slogans. Managers set most of those signals, often without realising it. TPB’s reporting on how managers accidentally hamper psychological safety catalogued the small behaviours that teach a team to stay quiet. The flip side is a set of equally small behaviours that teach a team it’s safe to speak.

LeverWhat Breaks ConcealmentCommon Failure Mode
1:1 cadenceFortnightly 30-minute 1:1s with no agenda beyond “how are you, actually”Cancelled when calendars get full, which is exactly when they’re needed
Workload visibilityA shared capacity view that lets a manager see when someone is systematically underwaterReplaced with “ping me if you’re stuck”, which 80% of employees won’t do
Leave language“Taking a mental health day” named explicitly in team norms and leadership examplesLeadership silently uses sick leave code, which teaches the team to do the same
Skill gap handlingNamed, time-bound upskilling plans without appraisal consequencesTreated as a performance issue the first time it surfaces
Personal crisis protocolWritten policy on compassionate leave, flex arrangements, and project reassignmentHandled case-by-case at manager discretion, which produces inequity
Imposter signalsDevelopmental feedback that separates “learning curve” from “capability concern”Collapsed into a single appraisal rating that teaches employees to hide uncertainty

None of this is new HR theory. It’s visible in TPB’s practical guide to building an employee wellness programme and in the operational playbooks several Indian employers have published. What’s harder is holding the line on these behaviours during a quarter where numbers are missed, a release is slipping, and the easy move is to tighten the screws on the team that’s already quietly stretched.

The organisations that have moved the dial share one practice. They measure concealment-adjacent metrics. Unused leave balances by team. Overtime hour distribution. EAP utilisation by function. Exit interview themes clustered by manager. These numbers, read together, tell a leader where employees are performing capability instead of practising it. Policies alone won’t change that. Visibility and consequence will.

In the End…

Hidden struggle isn’t a wellness issue to be solved with a webinar in October. It’s an organisational design issue that shows up in the appraisal system, the manager’s calendar, the leave policy, and the language leaders use when they’re themselves tired. The companies that get this right in the next two years will be the ones that read concealment as a signal to redesign the system rather than as a resilience indicator worth celebrating.

The HR teams planning the next cycle will move the needle faster by auditing the gap between stated leave entitlement and actual usage, team by team. Running at least one skip-level conversation per quarter without the direct manager present gives employees a channel that doesn’t route through the person they’re trying to look capable in front of.

Training line managers specifically to notice, name, and respond to the categories above matters because they’re in the room when an employee decides, every week, whether to tell the truth about how work is going.

The Deloitte ₹1.1 lakh crore number won’t shrink just because employees get braver. It’ll shrink when organisations stop rewarding the performance of being fine.


FAQs


What do Indian employees hide at work?

Five main categories: mental health distress (coded as sick leave or viral fever), unmanageable workloads (70+ hour weeks denied in 1:1s), skill and knowledge gaps (covered with ChatGPT or silent meetings), personal crises (caregiving, bereavement, financial strain), and imposter feelings (over-preparation, chronic self-doubt).

Why do Indian employees hide mental health struggles at work?

Naukri’s 2025 survey of 19,650 professionals found 31% fear being perceived as incapable if they voice mental health concerns, 30% worry about colleague judgment, and 21% believe disclosure will hurt career growth. Three in four hesitate to be transparent about mental health leave.

How much does hidden struggle cost Indian employers?

Deloitte India’s 2022 survey estimated the cost of poor mental health to Indian employers at roughly ₹1.1 lakh crore a year. Presenteeism accounts for about ₹51,000 crore, mental-health-linked attrition ₹45,000 crore, and absenteeism, the only line most HR dashboards actually track, just ₹14,000 crore.

What’s the difference between absenteeism and presenteeism?

Absenteeism is an employee not showing up. Presenteeism is an employee showing up and working at reduced capacity because of mental or physical distress. In the Deloitte survey, 33% of employees kept working despite poor mental health, making presenteeism the largest and most invisible cost to Indian employers.

What do Indian laws say about workplace mental health?

The Mental Healthcare Act, 2017 creates a rights-based framework for persons with mental illness and, under Section 21(4), requires insurers to cover mental illness on par with physical illness. The RPwD Act, 2016 recognises specified mental illnesses as disabilities. Neither law places specific proactive obligations on employers inside the workplace until a disability is formally disclosed.

How can employers break the culture of concealment?

Measure concealment-adjacent metrics: unused leave by team, overtime distribution, EAP utilisation by function, and exit interview themes clustered by manager. Protect fortnightly 1:1s, publish workload visibility, name mental health leave explicitly in team norms, run skip-level conversations each quarter, and train managers to notice and respond without appraisal consequences.

Author
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Kumari Shreya
Content Specialist Shreya delights in conveying her ideas and thoughts through her words. She enjoys exploring the different sides of the HR world and how the industry’s impact on the Indian population is increasing by the day. When not immersed in writing or researching for her writing, you can find her passionately discussing her favorite stories and learning more about the history of the world.
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