The Employees’ Provident Fund Organisation (EPFO) is preparing to roll out its upgraded digital platform, EPFO 3.0, in 2025. Initially scheduled for launch in June, the rollout was deferred to complete technical testing. The new system is designed to offer over 8 crore members quicker, more transparent, and user-friendly provident fund services.
The platform is being developed in collaboration with leading IT firms Infosys, Wipro, and TCS, which have been shortlisted to manage the project. While the launch was earlier scheduled for June 2025, it has been delayed owing to continued technical testing.
What sets the upgraded system apart is that, unlike the current EPFO setup where members must log in through the portal and wait several days for claims to be processed, EPFO 3.0 is expected to drastically cut turnaround time. It will enable real-time access to funds through convenient platforms such as ATMs and UPI apps. To use this facility, members will need to activate their Universal Account Number (UAN) and ensure their Aadhaar is linked to their bank account. This will enable instant fund access, especially during emergencies.
Other key features of EPFO 3.0 include:
- Members can correct or update details online through OTP verification, removing the need to visit an EPFO office.
- Claim status can be tracked more easily in real time.
- Nominee claim process will be simplified; for minors, a guardian certificate will no longer be required, ensuring faster financial support for families.
- The platform is mobile-first, allowing members to check deposits, claims, and account details anytime, anywhere.
