CogentHubCX.AI, a leading provider of outsourced customer service solutions, has named Chander Prakash Gurnani as its Chief Human Resources Officer. In this role, he will be responsible for shaping a future-ready workforce and aligning HR strategies with the company’s global expansion objectives.
Chander brings over 24 years of extensive experience in HR leadership, global talent acquisition, and talent management across diverse geographies and cultures. Before joining CogentHubCX.AI, he was the CHRO at ICCS, where he led workforce strategy, employee engagement, and digital HR transformation initiatives. Prior to this, he had spent 11 years at IGT Solutions as Senior Vice President – Global Talent Acquisition & Human Resources, overseeing large-scale global recruitment and HR operations. His responsibilities spanned HR technology systems, strategic planning, financial budgeting, performance metrics, and reporting across key talent markets including the USA, Canada, UK, EU, Middle East, Philippines, Malaysia, Singapore, Hong Kong, Australia, China, Sri Lanka, South Africa, and India.
Chander is well-versed in HR strategy planning, global resourcing, and talent acquisition, with practical experience leading HR operations worldwide. He brings strategic foresight, strong problem-solving abilities, and an entrepreneurial mindset, enabling him to excel in dynamic work environments. He is skilled at building, managing, and nurturing diverse, cross-cultural teams across various geographies and locations.
Over the course of his career, Chander has worked with notable organizations such as InterGlobe Technologies, Nucleus Software, and Info Edge India Ltd., contributing to key HR and talent management initiatives across these roles.