A recent study conducted by PeopleStrong found that 47% of organisations still rely on manual reporting to generate workforce insights.
The study titled HR Tech Ledger 2025 found that employee experience remains a key pressure point. Nearly 70% of employee frustration stems from gaps in foundational HR processes such as payroll accuracy, leave management, attendance tracking and onboarding.
Many organisations are caught in a maturity trap. While they appear digitally advanced, workflows remain fragmented, with frequent switches between automated and manual steps
Further, 45% of organisations cited weak integration across HR systems as a major barrier, resulting in duplicated effort, data inconsistencies and limited end-to-end visibility across the employee lifecycle.
Advanced technologies such as AI are also failing to deliver impact without strong foundations. While a growing number of HR leaders expect AI to improve analytics and decision-making, the report cautions that AI cannot compensate for broken workflows and disconnected data
In fact, without integration and clean data, AI initiatives risk amplifying inefficiencies rather than resolving them.
Commenting on the findings, Sandeep Chaudhary, CEO, PeopleStrong, said, “India’s HR tech story is fast evolving; it is increasingly becoming focused on outcomes and impact. Our research shows that despite significant investment, many organisations are still operating with manual reporting, fragmented systems, and unclear ROI. The next phase of HR transformation will be defined by integration, execution discipline, and the ability to translate technology into measurable business impact.”
