Food delivery platform Zomato is taking a step forward in enhancing worker benefits. In collaboration with HDFC Pension, the company has introduced the ‘NPS Platform Workers Model’ for its delivery partners, aiming to provide them access to formal retirement benefits.
The model was officially launched by Finance Minister Nirmala Sitharaman at an event organized by the Pension Fund Regulatory and Development Authority (PFRDA) on October 1.
Facilitated by Kfintech, the model enables delivery partners to make small, regular contributions toward their retirement, providing benefits such as monthly pensions, lump-sum payouts, and fund portability as their careers advance. “More than 30,000 delivery partners onboarded on Zomato have already generated their PRANs (Permanent Retirement Account Numbers) within 72 hours of this integration and the platform is committed to enable over 1 lakh delivery partners with their NPS retirement accounts within 2025,” Zomato said in a statement.
Sriram Iyer, MD & CEO of HDFC Pension, said, “This model enables gig workers to start planning for retirement and brings more individuals under the umbrella of long-term financial security.” Aditya Mangla, CEO of Zomato, added, “We are taking a step beyond daily livelihood—towards long-term financial security and assurance in retirement for our delivery partners.”
Zomato reported an average of approximately 5.09 lakh independent monthly active delivery partners in Q1 FY26. The company provides partners with complimentary health insurance, accident coverage, SOS assistance, rest points, and other support services.
