Jerry Anthony is the Customer Experience Director at Pluxee India, where he shapes and executes nationwide service strategies that enhance experiences for clients, consumers and merchant partners. Since joining the organisation in 2004 as a management trainee, he has built a career spanning business development, relationship management, regional leadership and digital platform implementation.
Throughout his journey, Jerry has successfully managed and led diverse teams to deliver seamless customer experiences and driven enterprise transitions to Pluxee’s digital platforms. Since stepping into customer experience leadership in 2018, he has championed scalable, technology‑driven and empathetic service models that support millions of users. His leadership has been instrumental in earning Pluxee India multiple industry recognitions, reinforcing his dedication to operational excellence and a strong customer‑first ethos.
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